Ⅰ. Spot process:

1. Consult customer service: communicate information about products, delivery, etc.

2. Confirm order: inspect goods, make payment

3. Shipment: After the customer remits the payment, the goods will be shipped within 1-2 working days.

4. Customer picks up the goods: For shipments through logistics, after the goods arrive at the pick-up point in the customer's city, the logistics will deliver the goods or notify the customer to pick up the goods, which will be negotiated by the customer, Heyi, and logistics, for delivery, the customer will arrange unloading and sign for the goods after the goods are delivered.

Ⅱ. Customization process:

1: Consult customer service: understand the product and communicate needs

2: Design customization: style, logo, packaging, quantity

3: Confirm order: proofing, verification, order, deposit

4: Mass production: production according to order or proofing

5: Delivery from warehouse: arrange delivery after inspection

6: After-sales service after receiving goods: after receiving goods, feedback after-sales information

Ⅲ. New product mold customization process:

1: Consult customer service: understand the basic information of the product.

2: In-depth communication: senior business and R&D teams communicate details with customers, such as product structure, material, color, use, dosage and performance, as well as mold material, arrangement, design, cycle, mold fee and other contents. The mold fee needs to be borne by the customer.

3: 3D proofing: confirm the design and produce 3D renderings

4: Mold development: sign a mold contract, collect mold deposit, and the mold production cycle is about 60-75 days.

5: Product proofing: proofing with the newly made mold, verification, and collecting the remaining mold payment.

6: Confirm the order: sign the contract and collect the deposit

7: Mass production: produce according to the order or sample

8: Shipment: arrange shipment after inspection

9: After receiving the goods: feedback after-sales information